FAQs

What is the timeframe for my order to be made and shipped? 

This will vary.  Dependent upon the item(s) and size of order.  Bleached shirts take a longer process to create.  We will strive to ship your custom orders within 7-12 days.  Ready made or transfer sheets will ship within 5 days.  Please keep in mind, the shipping timeframes do not include the processing time for custom orders. 

Can I make changes, cancel or return my order?

Please email us at rowdylovecreations@gmail.com with any changes to your order within 24 hours. You can cancel you order with no cancellation fee within 24 hours. Exchange or returns are not allowed, so please make sure you verify your selection prior to checkout. 

What if there is a problem with my order when I receive it? 

Please email us at rowdylovecrations@gmail.com within 72 hours of receipt of your order if you received an incorrect item, missing item(s) or items are damaged. Any damage incurred during shipment or after 72 hours of receipt will not be replaced or refunded.

The shipper said my package was delivered, but I didn't receive it.   What happens now?

You will need to contact the shipper to file a claim.  We are not liable for lost or stolen packages once processed with the shipping company. We will not credit or refund your order due to loss or theft once shipped.